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SHOP ARCADE > Women Men

How to Shop


 

To make the shopping experience convenient for you, Arcade currently provides one main payment gateway: 

 

- PayPal (highly recommended for secured and efficient order processing)

- Bank transfer via iBanking or ATM fund transfer (Removed until further notice)

 

 

 

Placing An Order

 

Select the colour, size and quantity you will like to purchase, and then click the “ADD TO BAG” button. A banner should appear above stating that you have successfully added the particular item into your shopping bag. Take note that item(s) will only stay in your shopping bag for 30 minutes. The item(s) will be released from your bag if you do not begin the check out process by then. Please also note that there is a chance that your item might get sold out during your checkout process, i.e. our checkout system is based on fastest finger first. Item will only be your's upon confirming your order and receiving a valid Order ID to your email.

 

If you are unable to add the item to your shopping bag, this means that the particular item is out of stock for the moment. We highly recommend that you add your contact details to the waiting list so we can inform you should the item be restocked or if there is a backorder opened for the item. You can also check back our site for instocks as we do release stocks from deadbuyers from time to time.

 

 

 

Want List (for registered customers only) Currently  Unavailable

 

If something catches your eye but you’re not ready to purchase it yet, you can add the item to your ‘Want List’ by clicking the “ADD TO WANT LIST” button. A banner will appear above stating that you have successfully added that particular item into your ‘Want List.’ 

 

The function of the ‘Want List’ is much like a Wish List and it cannot reserve the items for you. You can however access the items in your ‘Want List’ conveniently by logging in to your account and then clicking on “WANT LIST” on the sidebar of your account dashboard. Whenever you are ready to make the purchase, you may click directly on the shopping cart icon beside the merchandise in your ‘Want List.’ 

 

 

 

View Items In Shopping Bag

 

If you would like to view the items in your shopping bag before making your purchase, you may do so by clicking on the inverted triangle sign on the top right-hand corner of our website. A drop-down list will appear displaying the items you have added to your bag in the colour and size you have selected with the respective price. Alternatively, you may view the items in your shopping bag by clicking on the “SHOPPING BAG” icon on the top right-hand corner of the website. 

 

 

 

Checking Out An Order

 

Only proceed to check out after you have checked and confirmed the colours, sizes and quantities of the items in your shopping bag. Click the “CHECKOUT” button to proceed with your order. It is important that you check, check and check your order before making your purchase as we are unable to edit an order that has already been confirmed.

 

(1) Login 

In order to proceed with placing an order, you will have to checkout as 

1. Returning Customer 

2. New Customer 

3. Guest

 

1. Returning Customer 

If you have registered an account with us previously, enter your email address and password into the respective fields and click on the “LOGIN” button. 

 

Forgot your password? 

Not to worry, simply click on “Forgotten Password” below the “PASSWORD” field. In the new page, enter your email address into the “E-MAIL ADDRESS” field. Your password will be sent to your email address. 

 

2. New Customer 

If you have never registered an account with us and you would like to do so, you may do so by selecting the radio button beside “REGISTER ACCOUNT” and clicking on the “CONTINUE” button. 

 

Why not? 

It takes only a minute to register an account with us. Once you have done so, you will be able to: 

Check out faster, 

Save frequent addresses, and 

Track your orders. 

 

3. Guest 

If you have neither an account with us nor an interest to register an account with us at this point, you may still proceed with placing an order as a guest by selecting the radio button beside “GUEST CHECKOUT” and clicking on the “CONTINUE” button. 

 

Changed your mind? 

No problem. Whenever it is you wish to register an account with us, we will always welcome you with open arms! Simply click on the “REGISTER” button as shown on the top right-hand corner of our website. When prompted with a form, fill up all fields or at least fill up all mandatory fields (marked with a red asterisk) in order to register an account with us. And...voila, you are done! We promised it would take just a minute, didn’t we? 

 

 

For Returning and New Customers 

The shipping address that you have provided us with earlier when you registered an account will be selected by default. However, if you wish to separate your shipping and billing addresses, you may do so by clicking the “ADD NEW ADDRESS” button. 

 

For Guests 

You will have to enter in your shipping address when prompted with a form titled, “YOUR PERSONAL DETAILS.” If you wish to separate your shipping and billing addresses, you may do so by unchecking the checkbox that says, “MY BILLING ADDRESS IS SAME AS SHIPPING ADDRESS”. Otherwise, just leave the checkbox as it was, checked by default.

 

 

(2) Shipping Method 

 

We have provided a great selection of shipping methods to cater to the varying demands of our customers - within or outside of Singapore. Select the shipping method that best suits you from the drop-down list. 

 

Visit Customer Care > Delivery for more information on the various shipping methods and their relevant costs. 

 

 

(3) Order Summary 

 

You will see a total after delivery charges are imputed. If you have any promotion code or gift vouchers to apply, here is where you can enter and click apply. The total amount will be updated once you click apply. Please remember to check the 'I agree to the Terms and Conditions governing this purchase' radio button in order to move on to the next step. 

 

 

(4) Payment Method 

 

We have provided a great selection of payment methods to cater to the varying demands of our customers. 

 

 

For PayPal customers (recommended for faster order processing)

 

You will be brought to PayPal's page to complete your payment either using your Debit/Credit Card or your PayPal account balance. You do not need to have a PayPal account to pay via PayPal. The process of your order will be shorter meaning faster than a Bank Transfer customer by 1 step; the Pending Verification process. Your order will come in as Payment Verified. 

Here's the process your order will go through before it arrives at your doorstep. You will be updated via email once your order status changes. Please add customercare@aforarcade.com to your mail's address book so we do not end up in your Junk mailbox. 

 

Payment Verified > Processing > Shipped > Arrival 

 

Payment Verified - Your payment has been received and verified by us. Items ordered has been reserved for you. 

Processing - Internal packing and orders processing which may take 1-7 working days. Orders processed in chronological order. 

Shipped - Orders have been mailed out to Singapore Post. 

Arrival - The duration from when your order has been shipped until it arrives at your delivery address should usually be about 1-7 working days depending on your chosen mode of delivery. Festive seasons and holidays will usually see a slow down in shipment. Its recommended to choose Local Registered Article Service during these periods. 

 

 

For eNets customers (Currently Unavailable)

 

The processes of eNets is similar to PayPal as the order will be verified immediately upon successful payment. You will need to a Singapore bank account AND your iBanking device ready with you to complete the transaction.

Like PayPal, we strongly advise customers to make payment via eNets. It is a safe and secured way of transacting, and there are no transaction costs involved for both payment methods on your end.

 

 

For Bank Transfer customers (via iBanking or ATM fund transfer) - Removed until further notice.

 

You will confirm your order on the next page once you click continue. Here's the process your order will go through before it arrives at your doorstep. You will be updated via email once your order status changes. Please add customercare@aforarcade.com to your mail's address book so we do not end up in your Junk mailbox. 

 

Pending Verification > Payment Verified > Processing > Shipped > Arrival 

 

Pending Verification - The items have been reserved for you and it usually takes 1-3 working days to verify your payment. You have 24 hours to make payment and submit your payment details at http://www.aforarcade.com/index.php?route=account/ibank or by signing in to your account. 

Payment Verified - Your payment has been received and verified by us. 

Processing - Internal packing and orders processing which may take 1-7 working days. Orders processed in chronological order. 

Shipped - Orders have been mailed out to Singapore Post. 

Arrival - The duration from when your order has been shipped until it arrives at your delivery address should usually be about 1-7 working days depending on your chosen mode of delivery. Festive seasons and holidays will usually see a slow down in shipment. Its recommended to choose Local Registered Article Service during these periods. 

 

 

(5) Confirmation 

 

You will receive an automated email from us saying you have made your order successfully. Please add customercare@aforarcade.com to your mail's address book so we do not end up in your Junk mailbox. You will be updated every step of the way via email, until your order gets shipped out of our doors. 

Our check-out process is structured to mimic major popular shopping sites and you should have no problem whatsoever, adding awesome stuff to your bag and getting them shipped to your doorsteps. 

 

Don't believe? Check it out! Keep Calm and Add to Bag.